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Contact Us

At Apollo Bay Pokies Casino, we're committed to providing you with top-notch support whenever you need it. We've got multiple channels for you to get in touch, and our dedicated team is here to help.

Live Chat Support

Our live chat service is available 24/7 to assist you with any questions or concerns you may have. Our friendly customer support agents will be happy to help you with:

  • Account-related issues
  • Technical queries
  • Game rules and regulations
  • Deposit and withdrawal problems

To access our live chat, simply click on the chat icon located in the bottom right corner of your screen.

Email Support

If you prefer to contact us you can via email. Our support team will respond to your query within 24 hours during business days.

Please note that we have a dedicated mailbox for verification and account-related issues. If you're having trouble with your account, please contact us.

Help-Centre Access

We've got an extensive help centre that's packed with helpful articles and FAQs on a range of topics. You can find answers to common questions about deposits, withdrawals, game rules, and more.

To access our help centre, click on the "Help Centre" tab located at the top navigation menu.

Responsible Gambling Assistance

If you or someone you know is struggling with problem gambling, we're here to help. Our dedicated team will provide confidential support and guidance to ensure your safety.

For assistance with responsible gaming, please contact our support team via email.

Tech Support

We've got a dedicated tech team that's ready to help you troubleshoot any technical issues. If you're experiencing problems with our website, software, or games, please contact us via live chat or email.

Our support hours are Monday to Friday from 9:00 AM to 5:00 PM GMT.